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As your representative

My professional strengths lie in recognizing niche markets and helping my clients maximize their benefits via my strong negotiation skills. I believe everything in real estate is negotiable.  For every house there is a buyer and for every disagreement between buyers and sellers, there is a solution. I focus on pricing properties according to the market condition, foreseeing the potential results and anticipating any problems before they arise to ensure smooth transactions for my clients. With my multicultural background, excellent communications skills and bilingual abilities in English and Chinese, I focus on listening and understanding my clients’ needs. Above all else, I conduct my business with honesty and integrity and always put my client’s interests first.

Areas of Service

Home buying as your buyer’s agent (free service to buyers) 

Home selling as your listing broker 

Current value estimation of your home (free service) 

Consultation of home buying, selling and renting (free service) 

Property management and leasing service for investors/landlords

Automatic emailing of new listings in your area (free)

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Buying a property

Buying a home is one of the biggest investments — and most exciting experiences — of your lifetime.

It's not just a financial investment, but also an investment to create a sense of stability and identity for you and your family. Regardless of how times change, owning a home is a fundamental part of the American life. Cindy has personally helped hundreds of clients close on their dream homes.

This service is offered free of charge to the buyer. Let Cindy be your liaison and help you find your next home today!

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Selling a property

Selling your home can feel a bit overwhelming. With extensive experience of the local housing market in Iowa and especially in the greater Des Moines area, we have the knowledge, connections and drive to deliver results beyond expectations.

As your listing agent, Cindy would work with you each step of the way to get that beautiful “SOLD” sign up. From valuation to listing, staging, advertising, showing, and finally onto a smooth contracting and close phase, Cindy has the experience to guide you in extracting maximum value for your property.

Property Management

 

New Horizon Realty LLC can help you manage your property.

Cindy Chen has managed 100+ properties for investors, handling the day to day activities for them.

 

 
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Leasing

Finding the right tenanT

Finding the right, responsible tenant to lease your property is crucial. You can count on Cindy to protect your investment by managing the leasing process from advertising to screening potential tenants to signing leasing contracts.

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Maintenance

Taking care of your property

Leave the day to day needs of your property upkeep to Cindy, who will act as the liaison between your tenant and other service providers, while keeping you informed of the status as well as your options and obligations as the owner.

 

Rent collection

A timely and painless process for you

Skip the headache of reminding tenants or chasing down late rent and partial payments by leaving the details to Cindy. Rent will be timely and painlessly deposited in the investors account on a monthly basis.

Advice

Understanding the market

The real estate market depends heavily upon the laws of supply and demand but can be confusing and tricky to navigate, especially given volatile economic conditions. Have a discussion or consultation with Cindy regarding how best to achieve your real estate goals in the current market.

Meet Cindy

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My Story

I have diverse experience and a background in science with a Bachelor's degree in Horticulture and a Master’s degree in Agricultural Science. After working in biotech and as a marketing consultant, I found my passion in business working with people and helping others in real estate. Over the past 23 years, I have personally helped hundreds of families from all walks of life find their dream home. 

Since 2014, I have founded the brokerage firm, New Horizon Realty LLC based in Johnston Iowa, through which I have helped many families with their real estate needs, including home buying, selling, rental house investing, as well as helping many relocation employees settle in the Greater Des Moines area. Helping my clients is my passion - I love sharing in my clients’  joy and excitement as families move into their new homes or sell their houses on the market.

Home selling and buying is an exciting but often confusing and challenging process. I am here to help to ensure a smooth process for sellers and buyers navigating the market and to above all protect the best interests of my clients.

More than just a broker

I live with my husband Terry and our rescue dog Bailey in Johnston, Iowa. We enjoy gardening and walking and are very involved in our local community including the Iowa Chinese School, Iowa Chinese Association etc. In 2021, I founded a non-profit organization called Chinese Americans for Iowa, focus on promoting exchange of cultures, and leading local Chinese families to go out and help people in needs, such as fight for hunger via Meals from Heartland and serving lunches at DSM Homeless Shelters on a regular basis. We also love to travel, especially to spend time with our daughter Wendi who lives and works in Stockholm, Sweden where we are frequent visitors. Our greatest joy from 2020 was the birth of our first granddaughter, baby Freja, then our first grandson, baby Dylan, who have brought so much fun, joy and meaning to our lives.

Contact me with any questions you may have or just to have a chat. I look forward to meeting you!




Contact

For all inquiries, please contact Cindy Chen at +1 515 779 5091 or use the form on the right.

Cindy Chen, Founder and broker at New Horizon Realty

Cindy Chen, Founder and broker at New Horizon Realty